Terms & Conditions

Wood Mall Terms & Conditions

Welcome to Wood Mall! Your use of this website is subject to the following terms and conditions. By accessing and using the Wood Mall website, you agree to be bound by these terms. Please read them carefully.

1. Invitation to Offer:

   The content, products, and services on the Wood Mall website constitute an "invitation to offer." Your purchase order represents your "offer," which is subject to acceptance or rejection by Wood Mall at its discretion and without providing a reason.

2. Changes to Terms and Conditions:

   Wood Mall reserves the right to add, remove, amend, or modify these terms and conditions at any time. Users are encouraged to review these terms each time they use the Wood Mall website.

3. Product Representation:

   Wood Mall makes every effort to accurately display the colour and appearance of goods on the website. However, due to variations in monitor settings, Wood Mall cannot guarantee the accuracy of colour displays. Users are advised to refer to a physical catalogue for precise details about textures, especially in the case of laminates.

4. Price and Product Availability:

   Prices and product availability on Wood Mall are subject to change without notice at the sole discretion of Wood Mall. Users should check the current prices and availability before placing an order.

5. Verification at Delivery:

   Users are responsible for verifying and checking items at the time of delivery. Any faults or incorrect deliveries should be promptly notified to Wood Mall. Disputes will not be entertained once the user has accepted the delivery. Wood Mall does not provide a replacement or return service after acceptance, except for products with manufacturing flaws.

6. Liability Disclaimer:

   Wood Mall is not liable for any damages resulting from the use of its services, including but not limited to income or data loss due to delays, non-delivery, missing deliveries, or service disruptions. This disclaimer also covers damages or injuries caused by performance failures, defects, mistakes, disruptions, delays, malware infection, communication line failure, theft, destruction, or illegal access.

7. User Declaration:

   Users declare that they are at least 18 years old or have the consent of a parent or legal guardian.

8. Product Guarantees and Warranties:

   Wood Mall may provide guarantees and warranties for its products, and the terms may vary based on the specific product. Any claims related to termite or borer complaints in plywood, bubbling, or pasting issues in laminate should be directed to Wood Mall's customer service. It is important to refer to the specific product documentation or contact Wood Mall for detailed information on guarantees and warranties associated with each product. Wood Mall reserves the right to determine the terms and conditions of guarantees and warranties offered.

9. Order Rejection:

   Wood Mall and the seller have the authority to decline or reject any order for a product offered at an inaccurate price or for any other reason, whether or not the order has been confirmed and/or payment has been received. In such cases, the payment will be returned, and the user will be notified.

These terms and conditions were last updated on 12th January 2024.